This morning I realized that I'm running out of contact lenses. The situation reminded me of a phone call I would get from 1-800-Contacts® - the service I used when we lived in the U.S. - reminding me it was time to re-order. A simple phone call that was convenient and made me a loyal customer. I wish they operated here in Brazil. Sometimes, it takes just a phone call to deliver great service.
March 4, 2008
Sometimes, It Just Takes A Phone Call...
This morning I realized that I'm running out of contact lenses. The situation reminded me of a phone call I would get from 1-800-Contacts® - the service I used when we lived in the U.S. - reminding me it was time to re-order. A simple phone call that was convenient and made me a loyal customer. I wish they operated here in Brazil. Sometimes, it takes just a phone call to deliver great service.
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